Terms of Service
Effective date:
7 October 2026
Welcome to Amalco Creative
These Terms of Service apply to services provided by Amalco Creative, operated by Mohammed Abbas in Belgium (“Amalco”, “we”, “us”, “our”).
By accepting a proposal, approving a quotation, entering into an agreement or purchasing our services, the client agrees to these Terms, unless otherwise agreed in writing.
Specific terms contained in an accepted quotation, proposal or contract take precedence over these general Terms where they conflict.
Business details
Amalco Creative
Belgium
E-mail: info@amalco.be
Enterprise number: [KBO NUMBER]
VAT number: [VAT NUMBER]
1. Our Services
Amalco provides creative and production services including:
Branding and visual identity
Graphic design
Photography
Film and video production
Social media content
Creative direction
Monthly content subscriptions
Wedding and event photography and film
Invitations and event stationery
Wedding and event visual design
Drone and aerial content where available
Other creative services agreed in writing
The exact scope, deliverables, timeline and price of each project are defined in the applicable quotation, proposal or written agreement.
Services not expressly included in the agreed scope are considered additional work and may be quoted separately.
2. Proposals & Bookings
A project is confirmed only after the client has accepted our quotation or proposal and, where applicable, paid the requested deposit.
Quotes remain valid for the period stated on the quotation.
Dates for photography, filming, weddings and events are not guaranteed until the booking requirements stated in the proposal have been completed.
Any requested change to the agreed scope may affect the price and delivery date. agree to provide accurate information and materials required for your project. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Pricing & Payment
Prices are communicated before work begins.
Unless otherwise stated, invoices must be paid within the payment period shown on the invoice.
For larger projects, weddings, events or productions, Amalco may require a deposit or staged payments.
Work may be paused and final deliverables may be withheld while an invoice is overdue, subject to applicable law.
Additional costs such as travel, accommodation, printing, locations, models, props, licences, external suppliers or specialised production are charged only where applicable and are communicated or agreed in advance.
For consumer debts, Belgian mandatory rules on reminders, waiting periods, interest and compensation remain applicable. In particular, Belgian rules require a first free reminder and a minimum statutory waiting period before certain late-payment charges can be imposed.
4. Monthly Subscriptions
Monthly subscriptions have a minimum commitment of three months, unless otherwise stated in the proposal.
The subscription includes only the deliverables specified in the selected plan or custom agreement.
Unused shoots, deliverables or production time do not automatically carry over to another month unless agreed in writing.
Additional content, shoots, revisions, locations or services can be quoted separately.
Social media publishing, community management and account management are only included when expressly stated in the selected package or proposal.
After the minimum commitment, cancellation conditions follow the applicable subscription agreement and mandatory law.
5. Client Responsibilities
The client must provide the information, access, materials, feedback and approvals reasonably required to complete the project.
The client is responsible for ensuring that materials supplied to Amalco—including logos, photographs, music, text and other content—may legally be used for the project.
Delays in providing materials, feedback, access or approvals may result in a corresponding change to the project schedule.
The client is responsible for reviewing names, dates, addresses, prices, spelling and other factual information before approving work for publication or printing.
6. Revisions & Additional Work
The number of revision rounds included in a project is stated in the proposal or package.
A revision means a reasonable adjustment to the agreed creative direction. A new concept, substantial change of direction, additional deliverable or request outside the original scope may be treated as additional work.
Additional work will be communicated and, where appropriate, quoted before it is carried out.
7. Photography, Film & Production
Shoot duration, location, deliverables and production requirements are agreed before production.
Delivery times are estimates unless a specific deadline has been expressly guaranteed in writing.
Amalco selects the final photographs and footage to be edited and delivered unless otherwise agreed.
RAW photographs, unedited footage, project files and working files are not included by default.
Their availability and any associated fee must be agreed separately.
The final appearance of creative work may vary due to lighting, weather, venue restrictions, technical conditions and circumstances outside Amalco’s reasonable control.
8. Weddings & Events
Wedding and event services are based on the agreed package or custom proposal.
Depending on the project, services may include photography, videography, drone coverage, invitations, wedding websites, stationery, albums and other visual elements.
The client must provide accurate information regarding dates, venues, schedules and relevant restrictions.
Coverage cannot guarantee that every guest, moment or activity will be captured.
Where third-party venues, weather conditions, safety requirements or legal restrictions prevent certain photography, filming or drone operations, Amalco is not responsible for the resulting limitation.
External suppliers may be used where agreed or reasonably required for production.
Specific cancellation, postponement and rescheduling conditions for a wedding or event should be stated in the client’s individual booking agreement.
8. Weddings & Events
Wedding and event services are based on the agreed package or custom proposal.
Depending on the project, services may include photography, videography, drone coverage, invitations, wedding websites, stationery, albums and other visual elements.
The client must provide accurate information regarding dates, venues, schedules and relevant restrictions.
Coverage cannot guarantee that every guest, moment or activity will be captured.
Where third-party venues, weather conditions, safety requirements or legal restrictions prevent certain photography, filming or drone operations, Amalco is not responsible for the resulting limitation.
External suppliers may be used where agreed or reasonably required for production.
Specific cancellation, postponement and rescheduling conditions for a wedding or event should be stated in the client’s individual booking agreement.
9. Drone Operations
Drone services are subject to applicable aviation rules, location restrictions, weather conditions, safety considerations and required permissions.
Aerial coverage therefore cannot be guaranteed where safe or lawful operation is not possible.
Where drone coverage cannot reasonably take place due to circumstances outside Amalco’s control, the parties will follow the alternative or adjustment arrangements stated in the applicable proposal.
10. Cancellations & Rescheduling
Cancellation and rescheduling conditions may vary depending on the type and scale of the project and will be specified in the applicable proposal where necessary.
Costs already incurred specifically for the client’s project—including external suppliers, rentals, travel, locations or production expenses—may remain payable to the extent permitted by law.
Nothing in these Terms limits mandatory consumer rights.
11. Consumer Right of Withdrawal
Where a consumer enters into an eligible distance or off-premises service contract, the consumer may have a statutory 14-day right of withdrawal under Belgian law.
Where the consumer expressly requests that Amalco begin providing the service during the withdrawal period, the applicable statutory rules concerning commencement, withdrawal and payment for services already performed apply.
Where Belgian law provides an exception to the right of withdrawal, that exception applies only under the legally required conditions.
Any mandatory consumer rights take precedence over these Terms.
12. Intellectual Property
Unless otherwise agreed, Amalco retains ownership of its concepts, drafts, working files, methods and creative materials until full payment has been received.
After full payment, the client receives the usage or ownership rights specifically agreed for the final approved deliverables.
Third-party materials—including fonts, stock assets, music, software, templates and other licensed material—remain subject to their respective licences.
Unused concepts, drafts and rejected directions remain the property of Amalco unless otherwise agreed.
The client may not resell, redistribute or materially alter work beyond the rights granted without permission where such permission is legally required.
13. Portfolio & Promotion
Unless otherwise agreed in writing, Amalco may request to display completed work in its portfolio, website, social media and promotional materials.
For private events, weddings or sensitive projects, portfolio use should be agreed with the client and must respect applicable privacy and image-right requirements.
Where the parties agree that a project is confidential, Amalco will respect that agreement.
14. Third-Party Services
Certain projects may involve photographers, videographers, drone operators, printers, developers, venues, models, freelancers or other specialist suppliers.
Where appropriate, Amalco may coordinate such services as part of the project.
Third-party costs and responsibilities will be communicated where relevant.
Amalco is not responsible for independent third-party services beyond the extent required by applicable law or the specific agreement with the client.
15. Force Majeure & Circumstances Beyond Our Control
Neither party will be responsible for a failure or delay caused by circumstances reasonably outside its control, subject to mandatory law.
This may include severe weather, illness, accidents, government restrictions, venue closures, major technical failures, transport disruption or other exceptional circumstances.
Where possible, Amalco will work with the client to reschedule or find a reasonable alternative.
16. Liability
Amalco performs its services with reasonable professional care.
To the maximum extent permitted by applicable law, Amalco is not responsible for indirect losses or losses resulting from circumstances outside its reasonable control.
Amalco does not guarantee specific commercial outcomes such as revenue, sales, follower growth, advertising performance or business growth unless expressly agreed otherwise.
Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by Belgian law.
17. Privacy & Personal Data
Personal data is processed in accordance with applicable data-protection legislation, including the GDPR.
Information submitted through our website or during a project may be used where necessary to respond to enquiries, prepare proposals, perform agreements, administer projects, issue invoices and comply with legal obligations.
Further information is provided in our Privacy Policy.
Under the GDPR, the processing of personal data needs an appropriate legal basis, and businesses must provide relevant information about their processing to data subjects.
18. Complaints
If a client has a concern about a service or deliverable, they should contact:
info@amalco.com
We will first attempt to resolve the matter directly and reasonably.
Nothing in these Terms affects any mandatory right a consumer may have to pursue an applicable statutory or alternative dispute-resolution procedure.
19. Governing Law
These Terms and agreements with Amalco are governed by Belgian law, without prejudice to mandatory consumer-protection rules that may apply.
Any dispute will first be discussed in good faith with the aim of reaching an amicable solution.
If no solution can be reached, the competent courts will be determined in accordance with applicable Belgian and European law.
20. Changes to These Terms
Amalco may update these Terms from time to time.
The version applicable to a project is generally the version accepted or provided when the relevant agreement was entered into, unless a change is required by law or otherwise validly agreed.
Last updated: 7 October 2026